Physician Leadership & Resources
At Capella‚Äôs family of hospitals, which includes Capital Medical Center, physicians are integrally involved in providing leadership where they practice. In addition to leadership roles on the medical staff and with hospital committees, physicians are also a vital part of each hospital‚Äôs Board of Trustees. Together with members of the community and hospital leadership, physicians provide guidance and are vital strategic partners.
In addition to traditional Board and medical staff leadership opportunities, each hospital also has a Physician Leadership Group (PLG). With 6-10 members representing a cross-section of its medical staff, the PLG provides input to hospital leadership on all aspects of operations, including strategic development, key initiatives, quality improvement, and constituency satisfaction (physicians, patients and employees).
The leader of the local PLG also serves on Capella‚Äôs National Physician Leadership Group (NPLG). To learn more about the current members of the NPLG, click here>>. The NPLG brings the medical staffs‚Äô perspective to the table as decisions that impact every hospital are evaluated.¬† For example, one of the most important decisions the NPLG has made was¬†the selection of The Advisory Board‚Äôs Crimson Clinical Advantage as the tool through which they would address physician performance improvement. ¬†This web-based technology solution has proven to be a valuable tool in helping providers advance quality goals while delivering efficient, compassionate care.
Implementation of New Advanced Clinical Electronic Systems
Dr. David Siepmann, a radiologist at WVMC, chairs the Physician Advisory Group, which provides overall guidance for the implementation of new IT initiatives. ‚ÄúComputer systems have the potential to significantly improve the way we take care of patients. The can help us prevent errors, access vast stores of information quickly and help coordinate care between providers. They can help us prevent errors, access vast stores of information quickly and help coordinate care between providers.‚Äù
He talks here about how the task force was formed to provide overall guidance for the implementation of new initiatives such as EHRs.¬† To read the latest news on Capella‚Äôs implementation of Electronic Health Records, click here>>
Capella Healthcare partners with industry-leading companies to provide expanded resources to support our physicians who currently serve as leaders or are considering entering into a defined position or role. Below is an overview of a few of the vendors, with links to resources available to assist medical staff members who are serving in leadership roles.
The Advisory Board Company
Capella is a member of The Advisory Board which provides research and decision-support guidance on hospital and health system strategy, operations, and clinical management. They offer a host of best practice research, teleconferences, tools and presentations addressing today‚Äôs most pressing issues. ¬†For physician development, Capella specifically invests in the Physician Leadership Academy and Crimson Clinical Advantage.
Physicians who have a Capital Medical Center or Capella Healthcare email address can set up an account to access all of The Advisory Board resources through their website.¬† Others can call 615-764-3010 or email Connections@CapellaHealthcare.com¬†to request a copy of the reports below or¬†for a password.¬† Documents available from the Physician Executive Council address the topics of leadership, governance, peer review, and credentialing/privileging. Reports include:
- Physician Leadership Effectiveness Compendium ‚Äì This 34-page report documents 16 best practices for promoting physician leadership success.
- Future of the Medical Staff Organization:¬† Strategies for Reengineering Governance and Operations to Advance Clinical Quality ‚Äì This comprehensive 81-page publication¬† includes sections on reexamining the medical staff infrastructure, increasing the supply of future leaders, hardwiring medical staff leadership success, enhancing initial quality filters, revamping reappointment requirements, streamlining OPPE execution, advancing strategic priorities, adopting proactive standards and migrating to new models.
- Future of the Medical Staff Organization, Part I ‚Äì Transforming the Peer Review Process ‚Äì ¬†¬†¬†This 31-page document includes slides and charts from The Advisory Board‚Äôs presentation about transforming the peer review process via quality-focused medical staff reforms designed to create a strong foundation for aligning physicians around shared quality goals and standards.
- Future of the Medical Staff Organization, Part II:¬† Enhancing the Effectiveness of Medical Staff Governance ¬†‚Äì This 44-page document includes slides and charts from The Advisory Board‚Äôs presentation on enhancing the effectiveness of medical staff governance
- The New Quality Compact: Partnering with Physicians to Advance a New Performance Standard ‚Äì ¬†¬†¬†This 128-page report covers topics such as equipping medical staff leaders to support individual physician PI, ensuring a strong foundation for evidence-based practice, aligning physician incentives to support performance goals, and extending physician PI across the care continuum. Included are 20 lessons and tools for aligning with physicians to advance performance improvement.
- Improving Provider Communication and Patient Transitions: Hospital-Based Best Practices ‚Äì With a¬† primary focus on providing seamless care across the continuum, this 136-page report covers hardwiring inpatient care team communication, enhancing transition planning, promoting safe handoffs to post-acute care settings and instilling patient and provider accountability.¬† Sixteen best practices are explored for reinvigorating inpatient care coordination infrastructure and ensuring safe handoffs to post-acute care settings.
- Engaging Physicians in Clinical Documentation: Special Report on Key Strategies for Supporting Physicians in Improvement Efforts ‚Äì This 16-page special report profiles strategies for engaging physicians in clinical documentation, including providing documentation training, leveraging additional support, and crafting incentives to drive sustained improvement. Topics covered include new physician documentation orientation, hardwired documentation training, dedicated physician advisors, delegated query response and documentation incentives.
Crimson Clinical Advantage
Capella‚Äôs National Physician Leadership Group chose The Advisory Board‚Äôs Crimson Clinical Advantage as the tool through which physicians would address physician quality performance improvement. This web-based technology platform integrates data from a variety of sources to help physicians better manage patient quality and costs across various care settings.
Thanks to physician leadership, the initiative has been a solid success.¬†Two of Capella‚Äôs hospitals were featured in an Advisory Board conference, invited to share how physicians and staff have successfully used Crimson Clinical Advantage to improve care and develop new protocols that reduced length-of-stay. Shown on the right are (from left) Jay Gregory, MD, Chief Medical Officer at EASTAR Health System; Beverly Craig, RN, VP-Regulatory and Clinical Administration for Capella; and Tim Copeland, Chief Quality Officer for Saint Mary‚Äôs Regional Medical Center.
Patient Advocacy Reporting (PARS) System
Capella‚Äôs National Physician Leadership Group also took the lead in recommending partnering with the Patient Advocacy Reporting System (PARS).¬† This tool assists the medical staff and hospital in decreasing unnecessary variation in safety and quality outcomes as well as in promoting professional accountability.
Dr. Gerald Hickson, a pediatrician, and Jim Pichert with a¬† PhD in the psychology of learning, are the co-directors of the Center for Patient and Physician Advocacy (CPPA), at Vanderbilt University, where the program was developed. The Patient Advocacy Reporting System has been used by more than 40,000 physicians over the last 12 years at large and small hospitals throughout the country.
The PARS program is being piloted within select Capella facilities now for further evaluation of broader use.¬† Learn more about PARS here>>.
The leading national company working with health care providers to improve patient satisfaction and quality outcomes, the Studer Group provides tools, guidance, training and other resources to assist physicians and hospital staff. ¬†Learn more at the StuderGroup website here>>.
Physicians with a Capella Healthcare email account can set up an account to access the Capella-specific Studer webpage here>>. Medical staff leaders who would like to arrange for a consultation, access additional resources, or need assistance in setting up an individual account should call 615-764-3010 or email Connections@CapellaHealthcare.com.
To learn more about resources and other vendor partners available to Capella‚Äôs family of hospitals, visit Equipping our Leaders>>.
Here are a few other resources physicians have found useful, though not official partners of Capella Healthcare.
Horty Springer ‚Äì Horty, Springer & Mattern, based in Pittsburgh, has, for the past 40 years, worked with physicians, hospitals and health systems in all 50 states. Named one of the nation‚Äôs Top Ten Health Law Firms for several years, Horty Springer provides a robust free resources section on its website as well as a free weekly email newsletter. The Health Law Links section makes accessing other web resources easy.¬† To access their website, click here>>
HCPro ‚Äì With more than 20 years of experience, HCPro, Inc. is a leading provider of integrated information, education, training, and consulting products and services in the areas of healthcare regulation and compliance. HCPro focuses on providing its clients assistance and expertise in the areas of long-term care, accreditation, medical staff affairs, credentialing, privileging, medical record management, regulatory compliance, nursing, quality/patient safety, infection control, and workplace safety. To access their web resources focused on the medical staff, click here>>